學術分享|梁力軍-Generation mechanism of behavioral risk for organizational decision-makers in financial institutions: organizational and human errors
【論文摘要】This study investigates the mechanism behind the generation of behavioural risk among decision-makers in financial institutions. We start by examining the general mechanism of organizational decision-making behaviour, then analyse organizational errors and human errors in the decision-making process, and subsequently define the connotations and types of organizational decision-makers' behavioural risk. The study also identifies the necessary conditions for the emergence of decision-making behavioural risk. We construct a model to analyse the behavioural risk of decision-makers in financial institutions. We also develop motivation and utility functions for organizational decision-makers' behaviour, examine the relationship between factors in the utility function, and explore how organizational decision-makers adjust their behaviour in various situations to maximize utility. The paper also analyses a case study involving the China Everbright Group (CEG). The study revealed the following: ① The conditions for the occurrence of organizational decision-makers' behavioural risk in financial institutions mainly stem from the conflict between organizational interests and decision-makers' interests, the failure of organizational contextual constraints, and the lack of organizational decision-making auditing and feedback mechanisms. ② Organizational decision-makers tend to exhibit inappropriate decision-making behaviours when they overestimate their own abilities in comparison to the benefits they expect. ③ Financial institutions should avoid organizational errors to reduce the likelihood of behavioural risk by increasing the cost of organizational decision-makers' behaviour. Our study proposes measures to mitigate the risk of inappropriate behaviour by financial institutions through scientific decision-making.
【關鍵詞】Keywords: Financial institutions; Organizational decision-makers; Conduct risk; Organizational situation; Organizational decision audit
【論文信息】Liang, L., Dai, T. & Zhang, M. Generation mechanism of behavioral risk for organizational decision-makers in financial institutions: organizational and human errors. Humanit Soc Sci Commun 11, 1196 (2024). https://doi.org/10.1057/s41599-024-03664-4
(供稿：梁力軍 審核：倪淵)